Inside Sales Representative
Company: Piedmont Service Group
Location: Raleigh
Posted on: January 22, 2026
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Job Description:
Job Description Inside Sales Representative Raleigh, NC |
Full-Time | On-site/Hybrid Support Role Who We Are At CMS Controls,
a Service Logic and Piedmont Service Group (PSG) Company, we
deliver custom building automation and energy management solutions
for healthcare, life sciences, education, and commercial clients
across Virginia, North and South Carolina. Our company is built on
deep technical expertise, responsiveness, and long-term customer
relationships. About the Role The Inside Sales Representative (ISR)
plays a critical support role within our sales team. You ll work
directly with our PSG Project Sales Representatives (PSRs) to
develop relationships with the clients assigned to each PSR,
provide accurate estimates and proposals, support CRM updates, and
ensure project scope alignment. You ll also serve as a resource to
help the sales team manage the project cycle, develop project scope
documentation, and strengthen client engagement. This is an ideal
position for a detail-oriented professional who enjoys supporting a
fast-paced team and growing into an outside sales representative or
a sales leadership role. What You ll Do Collaborate with assigned
PSRs to support the development of building automation system
proposals and estimates. Review facility conditions at a building
with a detailed overview of the existing HVAC BAS and detailing of
systems that may be obsolete, failed or need replacement Assist in
scope creation, review, and pricing for new projects or controls
retrofits. Help develop and maintain customer relationships through
timely support, documentation, and communication. Work with CRM
(Salesforce) to track leads, update opportunities, and document
pipeline activity. Prepare and revise proposals based on customer
feedback and PSR guidance. Support the Sales Turnover Process by
helping transition sold projects to operations. Stay informed of
market developments and help PSRs adapt to changing client or
industry needs. What Success Looks Like Accurately prepares
estimates and proposals that meet margin and delivery expectations.
Keeps project scope and support documentation organized and up to
date. Maintains high responsiveness to PSR requests and customer
communications. Consistently keeps Salesforce CRM updated with
opportunity data and notes. Collaborates effectively with the
Business Development Manager, engineering, and operations teams.
What You Bring 2 5 years of experience in sales support,
estimating, or inside sales (BAS, MEP, or construction preferred).
A background in HVAC systems and Building Management Systems (BMS)
technical understanding is a must. Proficiency in Microsoft Office
Suite, especially Excel and Word. Familiarity with CRM platforms
(Salesforce experience preferred). Excellent written and verbal
communication skills. Detail-oriented, organized, and
collaborative. Comfortable working in a support role with
opportunities for growth. What We Offer Competitive compensation
with performance-based incentives Full benefits package (health,
dental, 401k match, PTO, paid holidays) Career development into
sales, estimating, or project management Supportive team culture
with access to technical and sales mentorship
Keywords: Piedmont Service Group, Jackson , Inside Sales Representative, Sales , Raleigh, Mississippi
