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Customer Service Representative

Company: Roseberry Insurance Agency
Location: Collins
Posted on: November 25, 2022

Job Description:

We are looking for a Customer Service Representative to join our growing team!

Roseberry Insurance Agency is an independent insurance organization providing a variety of property and casualty insurance products for consumers. We work with many A-rated insurance carriers to ensure that we find our clients the policy which fits them best. As a Customer Service Representative, you will be responsible to provide exceptional customer service to our current clients as well as our new prospects when they call in for assistance.

Day-to-day responsibilities:

Offering advice and solutions to assist clients in protecting their most valued assets regarding their home, automobile, business, and/or recreational vehicles.
Processing customer policy change requests.
Proficiency in multi-tasking, following thru and following up with customers to assure satisfaction, responding to inquiries, and solving problems.
Maintaining accurate and up-to-date data in the agency management system.
Effectively communicate with clients, producers, carriers, and staff.
Ability to operate a computer and other productivity machineries, such as a calculator, copy machine, and printer.

Keywords: Roseberry Insurance Agency, Jackson , Customer Service Representative, Sales , Collins, Mississippi

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