Service Delivery Coordinator

Company: VirtualVocations
Location: Jackson
Posted on: September 21, 2023

Job Description:

A company is looking for a Service Delivery Coordinator.
Key Responsibilities:

Serve as the initial point of contact for service issues reported by customers
Support AVI Customers and be a member of the ProSupport Services team
Manage incidents, service requests, ticket ownership, reporting, events, and problem management

Required Qualifications:

Understanding of ITSM/ITIL definitions, operations, and methodologies
Previous exposure to Audiovisual, Microsoft Teams Rooms, Unified Communications, and Digital Signage
Preferred CTS certification
Strong customer service and communication skills

Keywords: VirtualVocations, Jackson , Service Delivery Coordinator, Other , Jackson, Mississippi

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