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Family Advocate

Company: The Center for Children and Families
Location: Winnsboro
Posted on: January 25, 2023

Job Description:




Job Description


The Family Advocate provides support for the Brokers of Hope project by coordinating services and community resources in Franklin Parish for children and families served in Winnsboro and the surrounding areas. The Family Advocate duties include but are not limited to conducting telephone and personal intake interviews, providing appropriate information, materials and/or referral to all contacts not eligible for case level services, determining eligibility for case level services within agency policies and priorities, supporting program staff and assisting the Program Director.


  • Bachelor's degree in social service-related field or equivalent combination of education and experience.
  • Excellent communication skills including collaboration, negotiation, and persuasion preferred
  • Ability to work cooperatively with different types of personalities.
  • Knowledge and understanding of word processing programs, e-mail, and the internet.
  • Ability to maintain confidential information and organization skills.
  • Ability to prioritize multiple tasks and remain flexible in a dynamic work environment.
  • Knowledge and understanding of issues and dynamics within families in crisis.
  • Knowledge of available community resources and ability to create new partnerships with key stakeholders.


    The Family Advocate is hired by the Program Director. The Family Advocate reports directly to the Program Director who is responsible for his/her performance evaluations.


    • Coordinate services for clients including housing, health, psychotherapy, education, and life or parenting skills
    • Develop and foster partnerships with key stakeholders and community resources for client's best interest
    • Regularly meet with clients and/or family in their home, school, or in the community
    • Provide training to clients and community partners regarding the program and relevant topics with sensitivity to service population's cultural and socio-economic characteristics and integrate this into client care
    • Facilitate group interactions with clients, collaterals and community partners
    • Work collaboratively with therapists, program staff, schools, churches, law enforcement, and community partners
    • Organize and maintain client records via electronic health record system
    • Gather and report data for outcomes reporting and program evaluation
    • Receive necessary information regarding referral of new clients to the program
    • Initiate first contact with families and conducts in-home assessment interviews
    • Maintain contact with entire case load as per program requirements
    • Communicate regularly with Director regarding updates and changes in client progress
    • Maintain communication with community partners, agencies and resource providers
    • Help maintain and update a community resource manual to serve as a listing for program staff
    • Participate in weekly supervision to discuss cases and collateral meetings
    • Complete work time sheets weekly
    • Attend conferences, seminars, meetings, and trainings as requested by the Program Director
    • Participate in performance evaluations of this position as directed by the Program Director
    • Demonstrate acceptable level of commitment to the Core Values and Mission of the Brokers of Hope Project and The Center for Children and Families
    • Provide assistance to the Program Director or other staff members as needed and when requested
    • Other duties as assigned

Keywords: The Center for Children and Families, Jackson , Family Advocate, Other , Winnsboro, Mississippi

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