Host Person - Drago's
Company: Hilton Jackson
Posted on: November 23, 2022
Principle Responsibilities & Position Purpose:
Greet and escort guests to tables in the restaurant, monitoring the
restaurant and all staff, maintaining a
courteous and efficient operation of the dining room to ensure
guest satisfaction. Operate table
managements system and seating rotation chart accordingly, monitor
flow of restaurant and communicate
with management to accurately quote wait times.
EXAMPLE OF DUTIES:
25 % Meet and greet guests as they arrive, escort them to their
table and present menu.
Communicate to guests while seating to ensure proper welcome is
given to the guests as they
are walked to their table. Remove additional plates and silverware
and return to proper
20 in% pr Maintain proper set-up of dining room. Assign stations to
service staff and assist management
with checking side work and closing duties for service and bus
staff. Assists in pre bussing tables
to help bus person and server. Runs oysters from oyster bar.
15 % Read, maintain and make daily entries in log book to
coordinate communication between shift
15 % Operate table management system and proper server rotation
sheet. Ensure proper rotation and
seating is logged. Communicate flow of seating to management and
accurately quote waite
10 % Receive, record, and make any necessary arrangements for large
party reservations and
special functions in the restaurant.
10 % Perform opening and closing duties. Assist others with side
work to include cleaning, stocking,
and rolling silverware.
In addition to performance of the essential functions, this
position may be required to perform a combination of
the following supportive functions, with the percentage of time
performing each function to be solely
determined by the supervisor based upon the particular requirements
of the company.
--- Perform other duties as requested by management/supervisor,
such as carrying pitchers, coffee and/or tea
pots throughout outlet, refilling guests' cups as requested,
handing special guest requests, and ensuring guest
--- Assist buspersons to clear dirty table settings and prepare
tables for resetting. promptly and consistently reset
all service ware as prescribed.
--- Maintain an open line of communication between guests,
management, and service staff.
--- Attend required meetings/training sessions.
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours,
Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Walking, climbing stairs Constant
Near Vision Constant
Far Vision Constant
Lifting/Carrying( 40 lbs) Constant
Regular attendance in conformance with the standards, which may be
established by department from time to
time, is essential to the successful performance of this
Personal Protective Equipment (PPE) may be required when performing
work duties that may have the
potential of risk to your health or safety. The hotel will provide
the required PPE. Team members will be
trained in the proper use and care of any assigned PPE. It is your
responsibility to report defective, damaged
or lost PPE, or equipment that does not fit properly, to your
Manager. Items required, but not provided by
management are as follows:
--- Black Slip Resistant Shoes
Positions directly reporting to this position (titles):
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Keywords: Hilton Jackson, Jackson , Host Person - Drago's, Other , Jackson, Mississippi
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