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Remote Bilingual Spanish and English Customer Service Representative

Company: VirtualVocations
Location: Jackson
Posted on: November 22, 2022

Job Description:

A health services company has an open position for a Remote Bilingual Spanish and English Customer Service Representative.

Candidates will be responsible for the following:
Conducting inbound and outbound member and/or provider phone calls or correspondence
Assisting with access to care and wellness program
Making outreach welcome calls to new members and conduct Health Risk Assessment Surveys as needed
Qualifications Include:

High School/GED required; Associate's Degree preferred
Must be able to perform the responsibilities of the position in either English or in Spanish language
1-3 years customer service/contact center experience preferred
At least 1 year outbound contact center experience preferred
Medicare experience preferred; Healthcare or Managed Care experience preferred
Working knowledge of PC applications in a windows based environment

Keywords: VirtualVocations, Jackson , Remote Bilingual Spanish and English Customer Service Representative, Other , Jackson, Mississippi

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