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Group Services Coordinator

Company: Visit Vicksburg
Location: Vicksburg
Posted on: November 22, 2022

Job Description:

The Group Services Coordinator supports Vicksburg - Warren County tourism partners in supporting groups visiting Vicksburg; establishing plans and strategies to expand the visitor experience and increase customer service to tourists. The Group Services Coordinator reports to the Sales & Marketing Manager and assists the manager in fulfilling all needs of groups visiting Vicksburg. Essential Job Functions: Coordinates all tour needs for riverboats that dock in Vicksburg Assigns National Park Service licensed guides to riverboat groups with the assistance of the VCVB Tour Coordinator while utilizing NPS established guidelines Responsible for the greeting of all riverboats that dock in Vicksburg and act as official welcome ambassador; keeps schedule of riverboat greetings and recruitment of river ambassadors Assists manager in fulfilling the hospitality needs of school groups, church groups, meetings and conventions, and other groups visiting Vicksburg Assists in preparing a variety of marketing materials and programs for promoting Vicksburg's tourism product and activities including Calendar of Events and other materials as needed Assists in managing content for local, state, and regional websites and publications Assists website administrator with entering data into Visit Vicksburg's website and partner websites Assist Sales and Marketing Manager on creating itineraries, building content assets, and development projects as needed Serves as booking agent for Vicksburg Trolley and keeps updated schedule, records, and trolley rules and regulations Additional duties as assigned by manager Education, Training and Experience: Associate degree with major coursework in English, journalism, marketing, communications, business or related field Possession of valid Mississippi driver's license; willingness to travel for meetings and conferences (mileage/travel expenses reimbursed); willingness to work extra hours as required; requires some nights and weekends A person should have most or all the following skills:o Exceptional writing, communication, and proofing skills with demonstrated experience requiredo Creative mind with an ability to conceive inspiring ideaso Proven self-starter, effectively able to manage multiple priorities, and adheres to deadlineso Strong project management and organizational skillso Flexibility and ability to work in a changing and dynamic environmento Excellent problem solving, communication and interpersonal skills along with patience and a positive, customer-friendly attitude Neat and professional appearance required for all functionsJob Type: Full-timePay: $30,000.00 - $35,000.00 per yearBenefits: Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance Work from homeSchedule: Day shiftCOVID-19 considerations:We follow the latest CDC guidelines.Ability to commute/relocate: Vicksburg, MS 39180: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Visit Vicksburg, Jackson , Group Services Coordinator, Other , Vicksburg, Mississippi

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