JacksonRecruiter Since 2001
the smart solution for Jackson jobs

Customer Care Call Center

Company: Global Channel Management, Inc
Location: Jackson
Posted on: November 18, 2021

Job Description:

Customer Care Call Center needs experience
Customer Care Call Center requires:
Ability to perform in an analytical and operational process.
Entry-level position with limited requirements for licenses, training, and certifications.

Customer Care Call Center duties:
Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
Identifies customer needs by referring to case notes and examining each as a specific case.
Performs routine call center activities concerning business products and services.
Uses standard scripts and established guidelines and under supervision, to meet SLAs.
Provides customers with information that is specialized.
Communicates in a warm and empathetic manner.
Gathers all necessary information to update the database.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a close degree of supervision.
Functional Knowledge

Keywords: Global Channel Management, Inc, Jackson , Customer Care Call Center, Other , Jackson, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Jackson RSS job feeds