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ServiceNow Developer

Company: Nelnet
Location: Jackson
Posted on: January 23, 2023

Job Description:

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Nelnet's ServiceNow Developer has primary responsibility of system integrity, data integrity and credibility of Nelnet's ServiceNow platform. This position provides the day-to-day support and development of ServiceNow, including but not limited to updates, enhancements, configurations, and reporting.**A SERVICENOW DEVELOPER WILL---.**--- Act as the ServiceNow subject matter expert, ensuring its success as the unified system of record--- Design, maintain, and implement technical solutions, specifications, and documentation for various-sized projects or daily support initiatives--- Primary contact for end users and technical stakeholders to offer assistance for ServiceNow system configuration, planning, requirements gathering, training, and report generation--- Develop a thorough understanding of Nelnet business needs and processes in order to assist with recommendations for automation where appropriate--- Provide post-implementation and upgrade support including, but not limited to, monitoring application performance, debugging support, and system/unit testing--- Keep abreast of advancements and changes in the ServiceNow platform and develop an understanding of how new features can be leveraged to provide business solutions.**EXPERIENCE/EDUCATION/COMPETENCIES****YOU SHOULD HAVE---**--- Past experience with ServiceNow platform development across multiple modules--- Significant experience with Javascript, HTML, and CSS.--- Strong communication and interpersonal skills with technical and non-technical audiences--- Excellent organization skills and an ability to follow issues/requests to completion--- Knowledge of Agile framework for managing development work--- Passion for providing great customer service--- Ability to obtain a security clearance**IT WOULD BE NICE IF YOU ALSO HAD---**--- Bachelor's degree in Information Technology or related field--- ServiceNow Certified Developer Certification--- Familiarity with ServiceNow Employee Center and ES6--- Experience with ServiceNow Integration Hub and RESTful API integrations with external systems (Active Directory, MS Teams, Workday, etc)Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .Nelnet is a Drug Free and Tobacco Free Workplace.You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) - EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) - EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) - FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

Keywords: Nelnet, Jackson , ServiceNow Developer, IT / Software / Systems , Jackson, Mississippi

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