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Technical Service Specialist

Company: eTeam Inc.
Location: Jackson
Posted on: August 6, 2022

Job Description:

Job Description Job Title: Technical Service Specialist Location: Jackson, MS 39204 Duration: 12 Months Work Schedule: First shift M-F 8am to 5pm but potential for others as needed Job Description: The primary function is to provide in-depth support to the key customer/customers. The Technical Service Specialist will be responsible for the daily operations within the customer site pertaining to the pre-treatment line and other related business (sealers, waxes, etc.) in the paint shop Be onsite at the customer account from start-up until operations and duties are completed Suggest corrective actions and communicate to the paint operators those recommendations are implemented Provide a scheduled in-depth service, for the assigned account, to ensure Processes are being managed within the parameters outlined in the process instruction provided; ensure that the process is checked both chemically and mechanically Communicate, with written service report, related to chemical processes, as identified by the Automotive Team Develop a working relationship with as many contacts in the plant as possible; this will help identify potential needs of the plant for future opportunities Must work closely with other customer suppliers in the Paint Shop and gain a basic knowledge of their operations and how it pertains to our chemistries and applications The ultimate responsibility for the Technical Service Specialist rests with the Automotive Team and input from the appropriate Global Key Account Managers and North American Automotive Manager Qualifications: BS or BA in Chemistry, Chemical Engineering, Physical Sciences, and/or Biology Other degrees will be considered based on experience, aptitude, and a desire to learn Needs to be able to understand or quickly learn the Automotive Paint Industry we serve, and the type of chemical processes Must have good communication skills (verbal & written) and be a self-motivated individual Computer skills, such as using email, MS Word, and MS Excel, are essential to this position Able to work a second shift - Evening Hours

Keywords: eTeam Inc., Jackson , Technical Service Specialist, IT / Software / Systems , Jackson, Mississippi

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