Engineer Sr. -Technical Service
Company: Westlake Global Compounds
Location: Madison
Posted on: June 23, 2022
Job Description:
SUMMARYThis position utilizes technical service to support
compound sales efforts by investigating problems and recommending
solutions. This customer-focused role is important to ensure
Westlake Compounds understands and meets their existing and future
internal and external customers' ever-changing needs.DUTIES AND
RESPONSIBILITIESMay include, but are not limited to, the
following:
- Lead technical services for customers in the form of product
trials, technical reviews and seminars, and onsite customer
troubleshooting
- Partner with sales to maintain existing customers and generate
new business opportunities
- Manage customer trials to support development efforts to
generate new products and improve existing products
- Design and facilitate training to customers, as needed
- Investigate, solve and optimize customer processing
- Continually benchmark Westlake's compound products by working
with the development team
- Develop good working relationships with key stakeholders
(technology, operations staff) at customer account
- Initiate, develop and manage new product ideas based on market
needs
- Perform additional duties as assigned
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor's degree or higher in Science, Chemistry or
Engineering
- 10+ years of experience including:
- Extensive processing experience and/ or compounding in rigid
PVC
- Formulating expertise in rigid PVC
- Process troubleshooting in rigid PVC
- NSF and UL requirements
- Leading customer trials, technical reviews and seminars, onsite
customer troubleshooting
- Must be able to travel up to 50-75%
- Must be accessible to major airport or be able to relocate to
Madison, MS or surrounding areaPHYSICAL DEMANDSWhile performing the
duties of this job, the employee is regularly required to sit and
work on a computer, stand; use hands to finger, handle, or feel;
and reach with hands and arms. The employee frequently is required
to walk; stoop, kneel, crouch, or crawl; and talk or hear. The
employee is occasionally required to sit and climb or balance. The
employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds, and occasionally lift
and/or move up to 50 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision,
peripheral vision, and ability to adjust focus.WORK
ENVIRONMENTCapable of working in office, plant and lab environment.
Manufacturing environment includes: dust, outdoors, high noise
levels.
Keywords: Westlake Global Compounds, Jackson , Engineer Sr. -Technical Service, IT / Software / Systems , Madison, Mississippi
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