Network and Technical Support Engineer

Company: Elegant Enterprise- Wide Solutions Inc
Location: Jackson
Posted on: May 15, 2022

Job Description:

Job DescriptionSCOPE OF WORK The following is a range of anticipated tasks to be performed: Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs. Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments. Make recommendations for modifications and enhancements to networks. Assist in developing criteria for utilization of network monitoring software. Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff. Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems. Provide assistance in managing cloud-based email and collaboration platforms Provide assistance with managing directory services, including cloud-based directories like Google directory and Azure Provide assistance with server upgrades and consolidation. Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition. Support and troubleshoot video conferencing solutions. Assist school districts during their long-range technology planning efforts. Provide network security assessments.REQUIRED DEGREE Bachelor's degreeRECOMMENDED CERTIFICATION(S) Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configurationREQUIRED SKILLS/EXPERIENCE# YEARSMicrosoft Active Directory 2012 R2 (or higher) experience2 yearsMicrosoft Exchange 2013 (or higher) experience2 yearsMicrosoft Server 2012 R2 (or higher) experience2 yearsRouting and switching experience3 yearsGoogle Workspace and Microsoft Office 3652 yearsWireless/Wi-Fi Networking Experience2 yearsExperience implementing audio-visual communications (video conferencing)1 yearExperience developing and delivering technical training in a classroom setting2 yearsProject management experience for hardware and software implementation projects2 yearsWAN, LAN and network design experience, including development of layouts and specifications2 yearsExperience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration3 yearsMicrosoft Windows 7 and 10/11 experience6 monthsMac OS 10.11 or higher2 yearsMicrosoft SQL Server 2014 or higher2 yearsServer and workstation virtualization experience3 yearsFirewall configuration experience3 yearsExperience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune, JAMF, etc.2 yearsExperience in setting up and managing a web filter for devices on and off campus2 yearsExperience in implementing remote support solutions for devices on or off campus2 yearsAbility to effectively communicate in English verbally and in writingNo minimum requirement specifiedAbility to interact with functional users and technical staff regarding business and information technology needsNo minimum requirement specifiedAbility to listen and solve problemsNo minimum requirement specifiedAbility to create and maintain documentationNo minimum requirement specifiedAbility to quickly and efficiently manage multiple tasks and projectsNo minimum requirement specifiedAbility to effectively work with team members in multiple geographic locations throughout MississippiNo minimum requirement specified

Keywords: Elegant Enterprise- Wide Solutions Inc, Jackson , Network and Technical Support Engineer, IT / Software / Systems , Jackson, Mississippi