System Administrator (FT) - Home Health & Hospice

Company: McLeod Health
Location: Florence
Posted on: April 9, 2021

Job Description:

Your user session will timeout in 5 minutes. Please click OK to continue with your application. System Administrator (FT) - Home Health & Hospice Tracking Code 20211995 Job Description

• Job responsibilities include those listed in the competency document.
• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Professional demeanor, self-motivated, dependable, and organized.
• Knowledge and experience in HCHB back office workflow processes preferred and familiarity of PointCare documentation.
• Management over HCHB software permissions and user access.
• Lead data integrity efforts within HCHB.
• Update clinician's devices with the HCHB preferred system requirements.
• Serves as the key educator for staff training during orientation of HCHB and new information as related to software or workflow changes.
• Meets with staff and supervisors in each satellite office to review HCHB updates, as well as problem solve issues related to HCHB.
• Strong critical thinking skills and judgement to understand the risks and downstream impact of a change within HCHB.
• Serve as a subject matter expert on ways to optimize HCHB such as workflow, documentation and processes.
• Under the direction of Home Health and Hospice agencies, implement changes and improvements within HCHB which can include changes to clinical forms, pathways, workflow, service codes, table setup, integration, etc.
• Adhere to the company's change management policies and procedures for all HCHB changes.
• Facilitate and coordinate education and communication on HCHB releases and system changes monthly.
• Escalate issues to HCHB directly where applicable. Monitor resolution of submitted tickets and communicate the resolution to the appropriate party.
• Support various audit initiatives to include user access, HIPAA security, etc. Required Skills Qualifications/Training:

• 1 year of Home Health/Hospice experience
• A good understanding of the Federal, State and local laws / regulatory guidelines governing the operation of Home Health and Hospice agencies preferred
• Must be available during operational hours and participate in activities with respect to professional services
• Must be capable of multi-tasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.Licenses/Certifications/Registrations/Education:
  • Active Registered Nursing License
    • Minimum of an associate degree in applicable area from an accredited school Job Location Florence, South Carolina, United States Position Type Full-Time/Regular Full-Time Physical Address Home Health Florence Office, 300 South Dargan Street
      • Employment selection and related decisions are made without regard to sex, age, disability, religion, national origin, color or any other protected class.

Keywords: McLeod Health, Jackson , System Administrator (FT) - Home Health & Hospice, IT / Software / Systems , Florence, Mississippi