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System Administrator (FT) - Home Health & Hospice

Company: McLeod Health
Location: Florence
Posted on: April 9, 2021

Job Description:

Your user session will timeout in 5 minutes. Please click OK to continue with your application. System Administrator (FT) - Home Health & Hospice Tracking Code 20211995 Job Description

  • Job responsibilities include those listed in the competency document.
  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  • Professional demeanor, self-motivated, dependable, and organized.
  • Knowledge and experience in HCHB back office workflow processes preferred and familiarity of PointCare documentation.
  • Management over HCHB software permissions and user access.
  • Lead data integrity efforts within HCHB.
  • Update clinician's devices with the HCHB preferred system requirements.
  • Serves as the key educator for staff training during orientation of HCHB and new information as related to software or workflow changes.
  • Meets with staff and supervisors in each satellite office to review HCHB updates, as well as problem solve issues related to HCHB.
  • Strong critical thinking skills and judgement to understand the risks and downstream impact of a change within HCHB.
  • Serve as a subject matter expert on ways to optimize HCHB such as workflow, documentation and processes.
  • Under the direction of Home Health and Hospice agencies, implement changes and improvements within HCHB which can include changes to clinical forms, pathways, workflow, service codes, table setup, integration, etc.
  • Adhere to the company's change management policies and procedures for all HCHB changes.
  • Facilitate and coordinate education and communication on HCHB releases and system changes monthly.
  • Escalate issues to HCHB directly where applicable. Monitor resolution of submitted tickets and communicate the resolution to the appropriate party.
  • Support various audit initiatives to include user access, HIPAA security, etc. Required Skills Qualifications/Training:
  • 1 year of Home Health/Hospice experience
  • A good understanding of the Federal, State and local laws / regulatory guidelines governing the operation of Home Health and Hospice agencies preferred
  • Must be available during operational hours and participate in activities with respect to professional services
  • Must be capable of multi-tasking while maintaining a professional and friendly demeanor and be able to function well in an atmosphere of stress and interruption.Licenses/Certifications/Registrations/Education:
    • Active Registered Nursing License
      • Minimum of an associate degree in applicable area from an accredited school Job Location Florence, South Carolina, United States Position Type Full-Time/Regular Full-Time Physical Address Home Health Florence Office, 300 South Dargan Street
        • Employment selection and related decisions are made without regard to sex, age, disability, religion, national origin, color or any other protected class.

Keywords: McLeod Health, Jackson , System Administrator (FT) - Home Health & Hospice, IT / Software / Systems , Florence, Mississippi

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