Retail General Manager
Company: Hudson Group
Location: Florence
Posted on: May 3, 2024
Job Description:
Grow With Us!Hudson is North America's leading travel retailer.
For over 30 years, Hudson has met the needs and wants of travelers
in more than 1,000 duty-free, duty-paid, and food & beverage
stores.What we offer:
- Competitive Salary Range: $75,000 - $87,000
- Daily Pay
- 20% off Hudson Employee Discount
- 50% off Hudson Employee Food & Beverage Discount
- Medical/Dental/Vision Insurance
- Paid Time Off
- Various Personal and Parental Leave Programs
- Company Paid Life Insurance
- Retirement Programs & Matching Employee Contributions: 401K &
RRSP
- Employee Recognition & Anniversary Programs
- Training, Development, and Growth Opportunities
- Tuition Assistance & Scholarship Programs This General Manager
position is for you, if you enjoy:
- Managing the commercial activities of the business and local
relationships while maximizing profit sales
- Promoting a brand image of excellence through a strong work
ethic, leadership by example, and consistent delivery of excellent
customer service
- Working in Jackson-Medgar Wiley Evers International AirportYour
Team is counting on you as a General Manager to:
- Provide flexibility to work long/ irregular hours any day of
the week, weekends, and holidays
- Oversee 25-30 Employees
- Oversee 3 storesGeneral Manager Key Accountabilities:
- Responsible for managing the shops within an operation,
consistent with the short and long term interests of the company,
its employees and its customer and ensuring the highest level of
customer service possible
- In conjunction with the Country General Manager and Regional
Manager, formulate the fiscal revenue, expense and profit goals, as
well as the inventory levels for the shops
- Analyze the KPI's if any issue in the shop might be affecting
the daily sales, and take corrective actions if needed
- Organize and lead the Weekly and Monthly Meeting with
Operation's responsible, including all the relevant events of the
week (sales, promotions, categories, brands, HR, etc.)
- Prepare a weekly and monthly action plan as a result of the
Weekly and Monthly Meeting
- Review Sales targets by shop, category and brand, compared to
the previous week, month, year and budget
- Lead the Terminal/Store Manager's team
- Control the cost and take actions if needed
- Cultivate an excellent relationship with the Airport
authorities
- Coordinate the SIP in terms of implementation and
execution
- Ensure that there is a positive and good work ethos in all
shops. Identify and implement necessary trainings within the
shops
- Responsible for matching of staffing to the customer flow
(Shift Planning) and review staff performance and track FTE by
department
- Execute performance evaluations and goal assessments
- Accountable for the P&L in the operation
- Analyze monthly KPI's, income statement and balance sheet, and
control exchange rates
- Participate in the determination of the investment and
development plan
- Need to work with Supply Chain, Commercial and Marketing Team
to ensure the right store level, assortment and marketing support
to maximize sales / profit
- Promote Dufry as a brand inside shops and ensure that a high
standard of customer service is implemented
- Works closely with the ACDBE Partners and their management team
to provide reports on the state of operations and collaborate with
them to obtain the annual certification
- It is the responsibility of every employee to contribute to a
positive work environment through cooperative and professional
interactions with co-workers, customers and vendors General Manager
Required Qualifications:
- Associates Degree or above
- Retail experience with at least 3-5 years at a management
level
- Multi-store management experience
- Knowledge of the retail or consumer goods industry
- Strong leadership skills
- Demonstrated ability to build effective teams and motivate
employees
- Good knowledge of travel retail concepts
- Good problem solving skills
- Previous capital project management experience
- Experience in managing multi-unit/multi-category retail
business For additional information on our benefits, please visit:
https://www.hudsongroup.com/careers/our-perks.Hudson is an Equal
Opportunity Employer of all qualified individuals. All employment
decisions are made without regard to age, race, color, religion,
sex, sexual orientation, national origin, citizenship, disability,
military leave or veteran status, genetic information, or any other
status protected by applicable federal, state or local law. We are
committed to creating an inclusive workplace in which we value
diversity and unique experiences, backgrounds and identities.All
offers are contingent upon successful completion and passing of
background checks and/or employment verification results.Note to
staffing agencies: Please do not contact Hudson (including the
recruitment team or any hiring managers) regarding this position
with candidates. If assistance is needed in filling any position
for Hudson, a member of our recruiting team will reach out
directly. #AF123QA #SM
Keywords: Hudson Group, Jackson , Retail General Manager, Hospitality & Tourism , Florence, Mississippi
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