Customer Service Associate I

Company: VirtualVocations
Location: Jackson
Posted on: September 15, 2023

Job Description:

A company is looking for a Customer Service Associate I.
Key Responsibilities:

Receive and respond to inbound phone calls for customer assistance
Respond to outbound phone call requests
Act as liaison between the claims department and providers

Required Qualifications:

A high school degree is required
1-2 years of experience in Healthcare claims operations or Call Center environment
Basic understanding of the covered benefits plans
Proficiency with MS Office applications, especially Word and Excel

Keywords: VirtualVocations, Jackson , Customer Service Associate I, Hospitality & Tourism , Jackson, Mississippi

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