Seasonal Licensed Healthcare Sr. Trainer
Company: TTEC
Location: Jackson
Posted on: September 16, 2023
Job Description:
Bringing smiles is what we do at TTEC--- for you and the
customer. As a Learning and Development Senior Trainer working
remotely you'll be a part of creating and delivering amazing
customer experiences while you also #experienceTTEC, an
award-winning employment experience and company culture.What You'll
be Doing Do you have a passion to train and guide others towards
best practices? Ready to help people reach for amazing? In this
role, you'll support and actively engage new hires and employees in
a training environment. You'll work to make sure each employee is
set up for success in their journey by registering associates for
their classes and delivering high quality training.You'll report to
the Training Manager In this role, you'll impact learners through
facilitating training programs.During a Typical Day, You'll
- Meet training completion goals
- Learn key business objectives, timeframes, and requirements
associated with each training goal and class.
- Understand and improve the key success metrics associated with
training goals
- Deliver excellent employee experiences
- Provide, coordinate, analyze and consolidate all necessary data
to deliver training in a timely and accurate manner following
client requirements and company standards
- Have an active Resident State Insurance License or the ability
to successfully complete the college of insurance program and
obtain a licenseWhat You Bring to the Role
- 1-year minimum experience in training and/or adult learning
programs
- Nurturing an inclusive learning environment
- Strong coaching skills
- Customer and employee focused mindset
- PowerPoint), Oracle, Kronos, Tandberg or ability to learn
technology quickly
- Call center experience
- Computer experience with MS Office, customer relationship
management applications, and learning management systems.
-Compensation and Benefits
- The anticipated starting salary range for individuals
expressing interest in this position is $20-$23/hr.
- Depending on location, you may be asked to be onsite and/or
travel to a location for a predetermined time. -What You Can Expect
-
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- Ask us about our paid time off (PTO) and wellness and
healthcare benefits
- And yes... a great compensation package and performance bonus
opportunities, benefits you'd expect and maybe a few that would
pleasantly surprise you (like tuition reimbursement)Visit
www.mybenefits.ttec.com for more information.About TTEC Our
business is about making customers happy. That's all we do. Since
1982, we've helped companies build engaged, pleased, profitable
customer experiences powered by our combination of humanity and
technology. On behalf of many of the world's leading iconic and
hypergrowth brands, we talk, message, text, and video chat with
millions of customers every day. These exceptional customer
experiences start with you.TTEC is proud to be an equal opportunity
employer where all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran. TTEC embraces and is committed to
building a diverse and inclusive workforce that respects and
empowers the cultures and perspectives within our global teams. We
aim to reflect the communities we serve, by not only delivering
amazing service and technology, but also humanity. We make it a
point to make sure all our employees feel valued, belonging, and
comfortable being their authentic selves at work. As a global
company, we know diversity is our strength because it enables us to
view things from different vantage points and for you to bring
value to the table in your own unique way.#LI-Remote
Keywords: TTEC, Jackson , Seasonal Licensed Healthcare Sr. Trainer, Healthcare , Jackson, Mississippi
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