Patient Services Coordinator- LPN Home Health Full Time
Company: CenterWell Home Health
Posted on: January 26, 2023
The Patient Services Coordinator-LPN is directly responsible for
scheduling visits and communicating with field staff, patients,
physicians, etc. to maintain proper care coordination and
continuity of care. The role also assists with day-to-day office
and staff management Manages schedules for all patients. Edits
schedule for agents calling in sick, ensuring patients are
reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the
completed "Employee Infection Report" to upload in the worker
console. Serves as back up during the lunch hour and other busy
times including receiving calls from the field staff and assisting
with weekly case conferences. Refers clinical questions to Branch
Director as necessary. Maintains the client hospitalization log,
including entering coordination notes, and sending electronic log
to all office, field, and sales staff. Completes requested schedule
as task appears on the action screen. Ensures staff are scheduled
for skilled nurse/injection visits unless an aide supervisory visit
is scheduled in conjunction with the injection visit. Completes
requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit
following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining
schedule. Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits. Ensures supervisory
visits are scheduled. Runs all scheduling reports including Agent
Summary Report and Missed Visits Done on Paper Report. Prepares
weekly Agent Schedules. Performs initial review of weekly schedule
for productivity / geographic issues and forwards schedule to
Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed. Assists
with internal transfer of patients between branch offices. If
clinical, receives lab reports and assesses for normality, fax a
copy of lab to doctor, make a copy for the Case Manager, and route
to Medical Records Department. Initiate Employee / Patient
Infection Reports as necessary. If clinical, may be required to
perform patient visits and / or participate in on-call rotation.
Required Experience/Skills: Be a Licensed Professional Nurse or a
Licensed Vocational Nurse licensed in the state in which he / she
practices Have at least 1 year of home health experience. Prior
packet review / QI experience preferred. Coding certification is
preferred. Must possess a valid state driver's license and
automobile liability insurance. Must be currently licensed in the
State of employment if applicable. Must possess excellent
communication skills, the ability to interact well with a diverse
group of individuals, strong organizational skills, and the ability
to manage and prioritize multiple assignments. This role requires
full COVID-19 vaccination.
Scheduled Weekly Hours
Keywords: CenterWell Home Health, Jackson , Patient Services Coordinator- LPN Home Health Full Time, Healthcare , Pearl, Mississippi
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