Dining Services Assistant Manager
Company: Healthcare Services Group, Inc.
Location: Madison
Posted on: March 20, 2023
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Job Description:
Job Description:
Job Description Dining Services Assistant
ManagerUS-MS-MADISONRequisition ID: 2023-485208Shift: Multiple
Shifts AvailableOverviewWho We AreHealthcare Services Group (HCSG)
is an experienced partner managing housekeeping, laundry, dining,
and nutritional services within the healthcare market. For over 45
years, we have provided essential services to thousands of
healthcare communities across the country. As one of America's Most
Trustworthy Companies, we have been recognized for treating our
customers and employees fairly and pursuing excellence via an
ever-evolving and expanding focus on training and the development
of team members at every level.Our Company Purpose & ValuesOur
Purpose is Fostering Fulfillment In Communities.Our Values,
Integrity, Collaboration, Empowerment, Passion & Perseverance (aka
Grit) influence our decisions and the actions that follow in and
out of the workplace. Who You AreYou are driven, ambitious, have a
personal calling for serving people, and desire to positively
impact your community. You enjoy collaborating with others, aren't
afraid to roll up your sleeves, and go beyond to get the job done.
You have a passion and desire to deliver the highest customer and
resident experience every day. What We OfferHCSG offers a
comprehensive array of benefits to support our associates and their
family's health and well-being. Our goal is to promote welfare and
health and enhance our associates' and their families' overall
quality of life.Benefits - FREE Telemedicine and Prescription
Discount Program along with an array of medical, dental, vision,
and other supplemental health plans. *Availability based on state.
Training - We take the development and education of our associates
very seriously. Our promotions-from-within philosophy opens the
door to a stimulating and robust career with HCSG!Employee
Assistance Programs - FREE access for employees and their families
for health, financial, and family services to support our
employees' welfare and mental and physical health. Employee
Recognition Programs - We strive to recognize employees who live
out our Company Purpose and are committed to #GoingBeyond for our
Client, Resident, and Employee Communities!Going Beyond Assistance
Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a
charitable employer-sponsored disaster relief organization to
provide emergency, hardship, and disaster assistance, to HCSG
employees and their dependents or family members.Paid - Holidays
and Vacation for eligible employees.Employee Stock Purchase Plan -
Investment opportunity available to all eligible employees after
two years of service.Nationwide Opportunities - Transfers are
available Nationwide -- great for active Military and
Family!Keeping You SafeThe safety and health of our employees and
that of the resident communities that we serve are our Company's
most significant priority. Personal Protective Equipment - All
employees will be provided and required to wear appropriate PPE for
all functions. COVID-19 Vaccination - Employees will be required to
comply with all policies, as required by State, Local, and/or our
CustomersWhy HCSGAt HCSG, you will find a fulfilling,
collaborative, committed, stimulating, and structured environment
to help you succeed in serving our communities. We offer engaging
opportunities for every phase of one's career. HCSG is committed to
providing growth and leadership opportunities to see you
succeed!Position SummaryAssistant Manager - In the absence of the
Account Manager, the Assistant Manager assumes the responsibility
of managing and supervising the dining services staff. Provides
leadership, support, and guidance to ensure that food quality
standards, inventory levels, food safety guidelines, and customer
service expectations are met according to federal, state, and local
standards, procedures and regulations. Leads small groups of
subordinates in dining services activities on varying shifts as
needed. Reporting - Assist Account Manager in maintaining records
of income and expenditures, food, supplies, personnel, and
equipment in report format to be delivered to HCSG and Facility
management. Training - Assist in training, quality control, and
in-servicing staff to meet HCSG standards, including touring the
kitchen several times per day to assess work quality using QCIs for
documentation purposes. Must also be able to perform the essential
functions of dietary aide, cook, and dishwasher to train and assist
when there are call-outs.Communication - Effectively communicate
all directives from client managers, building occupants, and
administrators to HCSG staff.Safety - Utilize protective gear in
all appropriate functions. Able to safely and properly mix and use
cleaning solutions while adhering to all safety precautions.
Reporting equipment/cleaning product needs and or malfunctions to
supervisor in a timely fashion. Ensure the established standards,
safety, and quality guidelines are met. Follow infection control
and universal precautions policies and procedures to ensure that a
sanitary environment is always achieved. Follow proper reporting,
isolation, and handwashing procedures/techniques.Punctuality -
Consistent attendance and punctual arrival. Timely completion of
assigned cleaning area according to schedule. Respond to the paging
system in a timely and appropriate manner.Customer Experience -
Positively represents HCSG by following instructions, being
courteous, and cooperative with supervisor, co-workers, and client
staff.Resident Experience - Positive, pleasant, and tactful
interactions with residents, staff, and facility
guests.QualificationsDemonstrate a positive attitude with the
ability to follow oral and written instructions, and perform
routine, repetitive tasks daily.After completing all appropriate
training, utilize leadership skills to accomplish all
responsibilities without supervision and do so without injury to
oneself or other individuals.A high school diploma or equivalent is
required.Specialized training in food service management and
nutrition is desirable.Two years of experience in quantity food
production/service, dining/nutrition, and personnel supervision
experience are desired.Basic computer skills with the ability to
maintain records and complete reports as required, including
web-based reporting.May be required to complete an approved
sanitation and safety course.??ServSafe: Current ServSafe
certification is required by State / County law. The time of
publication of the job description requires ServSafe Food Handler
Certification in the following States: CA, FL, IL, OR, TX, UT, and
WA. County requirements are in effect in the following States at
publication: AL, AZ, KS, MO, MT, NE, NJ, NM, MV, NY, OK, VA and
WV.Must be able to speak, read and write English to communicate
effectively with others.Must be able to be at work as scheduled and
on time.Compliance with COVID-19 Vaccination Policies, as required
by State, Local, and/or Customers.Must be able to lift/carry a
maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit,
bend and walk for extended periods. Must be able to perform
routine, repetitive tasks continuously.Must be able to work around
food and cleaning products.Must live in the service area.HCSG is
proud to be an equal opportunity employer committed to all
employees and applicants regardless of race, color, religion, sex,
national origin, age, disability, genetics, ethnicity, pregnancy
status, gender identity, sexual orientation, marital status,
political opinions, or affiliations, veteran status, or other
legally protected classes. HCSG also complies with applicable state
and local laws and federal law requirements that govern
nondiscrimination in every location where we operate. HCSG is
committed to fostering and supporting a vibrant company culture
that encourages employees to bring their authentic and best selves
to serve our resident and client communities. We believe all
employees, regardless of position, age, race, religion, beliefs,
socioeconomic background, or gender, should work in an environment
where they are safe, respected, and treated fairly, with their
viewpoints, thoughts, and ideas encouraged and embraced.
PI208366424
Keywords: Healthcare Services Group, Inc., Jackson , Dining Services Assistant Manager, Executive , Madison, Mississippi
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