Service Manager
Company: SPATCO Energy Solutions
Location: Pearl
Posted on: June 24, 2022
Job Description:
SPATCO is looking for a Service Manager to join our growing
team. As a Service Manager, you play in intricate role in the
success of the branch. You will organize, plan, direct and control
the service department in such a way to meet company and customer
objectives.
Essential Functions:
- Manages the branch location as an income center to achieve
income and expense targets.
- Hiring the necessary personnel and perform formal review and
evaluations.
- Ensure that employees follow safety policies and procedures,
and that necessary safety equipment is available.
- Participates in the development of branch and employee
goals.
- Overview the delivery of quality customer service at the branch
through personal contract with customers and prospects.
- Participates in the development of branch performance and
compliance with corporation policies and procedures.
- Oversee the direction of the branch staff to assure effective
utilization of personnel, timely and objective performance
evaluations, equitable salary structure and identifiable career
paths for qualified interested candidates.
- Monitors the knowledge and skill levels of branch personnel to
identify development and training needs. Participates with
corporate training personnel in the development of training
programs as needed.
- Meets regularly with staff to communicate objectives and goals,
branch operating status and employee input to improve branch
performance so that high quality information flows in both
directions.
Experience, Competencies and Education:
- Able to work a flexible schedule including weekends and
evenings to accommodate training, monitoring and supervisor
coverage as needed.
- Proficient in MS Office products (Excel, Word, Outlook,
PowerPoint).
- Four-year college degree or equivalent industry
experience.
- Branch management experience, not required but a plus.
- Strong leadership skills to direct staff of up to 25
persons.
- Well-developed planning skills.
- Ability to listen and communicate well with employees and
customers.
Keywords: SPATCO Energy Solutions, Jackson , Service Manager, Executive , Pearl, Mississippi
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