Assistant General Manager
Company: Snagajob.com Inc.
Location: Greenville
Posted on: April 10, 2021
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Job Description:
Description:Principle Responsibilities & Position Purpose:To
provide efficient and courteous service to each customer and
maximize room revenues by directing and coordinating the day to day
operation of the Front Office, Housekeeping, and Maintenance to
include and not limited to: personnel, budget performance, and
financial controls in accordance with the company and brand
standards. Understands and implements the mission statement,
values, and culture at all timePre-Requisites (Requirements):- 2+
years of experience in supervising (at least) eight associates at a
branded, quality hotel preferred- Bachelor's Degree preferred-At
least three years experience in the hotel industry is
preferred-Experience in accounting, is preferred-Must display
professionalism and have characteristics of honesty and
trustworthiness- Must have excellent attendance and
punctuality-Knowledge in Housekeeping, Maintenance, and a Food &
Beverage operation is preferredWork Environment & Context:-Must be
able to perform major life activities: standing, lifting, bending,
learning, reading, concentrating, thinking, and communicating.-Must
be able to stand for eight hours, bend, stretch, and reach-Long
hours sometimes required.-Be available 24/7, weekends, and
holidays.-Must be able to push or pull 60 pounds and lift and/or
carry 30 pounds-Where applicable, follow approved laundry
procedures; ensure understanding of operation of washers and
dryers. Assist with folding linen according to proper
standards.Requirements:Required Knowledge, Skills, and
Abilities:Knowledgeable in:-Supervisory Skills: interview, hire,
train, appraise, document, motivate-Entire property, staff
services, hours of operation, type of rooms, locations, rates, and
discounts.-Accounting practices-Safety and security measures-Area
shopping, dining, entertainment and travel directions.-All
functions, procedures and polices of departments supervised-Daily
hotel operations, check daily events, bulletin boards, and be up to
date on changes, new procedures and events.-Manager on Duty
functionsSkills:-Train and develop associates through meetings,
logs, etcMonitor and document associates for both positive and
negative feedbackMaintain organization of supplies and order as
necessaryAnalyze work for accuracy of self and othersComputer
literate to thoroughly operate property management
systemAbilities:Multi task, detail oriented, remain service
centricEffectively communicate with guests, department heads,
associates, and corporate office support staff. Market and promote
the property to increase exposure and sales.Solve guest issues with
professionalism maintaining hospitable attitude. Additional
Info:Essential Functions:-Maintain a professional cohesive team by:
hiring, training, coaching, counseling and developing the most
qualified individuals.-Promote positive morale and friendly
attitudes.-Complete administrative duties in a timely manner:
schedules, payroll, inventories, orders, production controls,
etc.-Work within budgeted guidelines for maximum revenues and
within labor models.-Maintain safety and security practices, have
thorough knowledge of emergency procedures.-Ensure guests are
provided with the highest quality product and service.-Communicate
and document using internal means: logs, email, etc.-Must be
thoroughly familiar with the Associate Handbook, implement all the
rules, policies and procedures established by the company;
including, but not limited to, those contained in the Associate
Handbook.-Maintain certification from a brand approved responsible
vendor training program.-Is responsible for implementing the
company's Standard Operating Procedures at the hotel-Keeps General
Manager promptly and fully informed of all problems or unusual
matters of significance-Other duties as assigned, that the
associate is capable of performing.-Other duties as assigned, that
the associate is capable of performingPositions for Possible Future
Advancement:Before the next promotion, this person should develop
and train her/his replacement. The ability to teach skills
andcompetencies will enhance leadership skills in preparation for
further promotion, potentially as a General Manager.
Keywords: Snagajob.com Inc., Jackson , Assistant General Manager, Executive , Greenville, Mississippi
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