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Director of Regional Operations (Retail Stores

Company: Sellick Partnership
Location: Brandon
Posted on: April 8, 2021

Job Description:

Director of Regional Operations (Retail Stores) Kingswere Furniture, LLC
Brandon, FL, United States
The Director of Regional Operations oversees and provides direction for the execution of store-level operations strategies and processes to aid in the achievement of the Company's brand, customer service, financial and sales objectives. This position also provide direction for and oversees the management of store operations functions such as accounting, finance, inventory, payroll and reporting, to achieve process optimization. This position will ensure operational strategy, practices and initiatives are aligned with the company's business objectives and support the company's growth strategy.
Job Qualifications--

  • Bachelor degree in Accounting, Business Administration, Retail Management or related field, Required
  • 10 years' experience in office administration, retail operations or finance, Required--
  • 5+ years of store management experience with multiple location oversight; or an acceptable combination of education and experience
  • Formal leadership experience along with strong communication and ability to influence through persuasion, negotiation and consensus building
  • Strong analytical skills, problem solving, time management and decision making skills
  • Extensive experience with financial operations and process improvement is required
  • Advanced Excel, Word and database manipulation skills
  • May spend up to 70% of time out of the office traveling to regional store locations. Job Responsibilities:
    • Oversee and provide direction for the execution of store operations functions to achieve process optimization.
    • Build an organizational culture that has a high sense of urgency, commitment to value-added services and a sense of accountability.
    • Serve as a liaison between regional stores and corporate business teams to communicate and respond to store operational needs.
    • Lead and provide operational direction for the opening of new retail locations.
    • Ensure store audit compliance and use results to provide direction for improvement.
    • Analyze various reports and assist store management in resolution when necessary.
    • Provide direction on various sales order, billing related or other issues.
    • Oversee to ensure store inventory result action items are completed timely.
    • Provide direction to ensure high levels of customer care.
    • Assist in resolving escalated customer issues in a professional, helpful manner that strikes the proper balance between customer satisfaction and financial responsibility to the company.
    • Mediate Small Claims Lawsuits or legal complaints with the legal team and store management. Ensure representation is prepared for court.
    • Collaborate with legal on new contracts. Ensure fully executed contracts are compliant with archival department.--

Keywords: Sellick Partnership, Jackson , Director of Regional Operations (Retail Stores, Executive , Brandon, Mississippi

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