ERP Functional Lead - NetSuite ACS
Company: Oracle
Location: Jackson
Posted on: April 18, 2024
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Job Description:
Job Description
Do you want to advance your career with the world's first cloud
company? Since 1998, Oracle NetSuite has been on a mission to
deliver an agile, unified application suite that gives leaders a
complete view into their business. Our team is growing, and we're
looking for people like you to help us make a global impact.
As the leading cloud business system, NetSuite includes financials,
inventory management, HR, professional services automation,
commerce, and more. Tens of thousands of customers all over the
world trust NetSuite to give their businesses the visibility,
agility, and control needed to make data-informed decisions
quickly.
NetSuite is a place where you can build your career and have fun
while doing so! We're invested in our people, our customers, and
the community. As part of Oracle, our benefits are second to none.
Joining our passionate team means that you're ready to take your
career to the next level. With priceless learning opportunities,
strong support, incredible innovation, and volunteer opportunities,
NetSuite is committed to creating a workplace where everyone feels
empowered and set up for success.
Why Oracle NetSuite?
One word - transformation.
At Oracle NetSuite, we believe the cloud is here to stay and so do
our 20,000+ customers. We believe businesses should not be bogged
down by the overhead of bulky data centers and expensive personnel
to run it all. Businesses need to be lean, efficient, and agile.
Oracle NetSuite is truly redefining business around the globe by
providing a cloud-based, unified system that delivers unprecedented
capabilities to drive business forward. Founded in 1998 as the
cloud applications pioneer, today Oracle's NetSuite global business
unit has transformed the business operations of our customers
without the high costs and inefficiency of on-premise systems.
Transform your career at Oracle NetSuite
At Oracle NetSuite we work hard and we hire steadfast competitors.
We hire individuals that are confident trail blazers. Oracle
NetSuite employees take the hill, we prefer action over inaction,
we are diligent in our mission and we pause only to celebrate our
success. And we DO celebrate, because if you don't have fun along
the way, then what's the point?
The Advanced Customer Support team of Oracle NetSuite Professional
Services is seeking a director-level consultant. This role requires
proficiency and acuity working with C-Level executives and senior
leaders (both internal and external) to foster mutual
accountability and form a joint plan for success. ACS is an
acknowledged authority within the Oracle NetSuite Global Business
Unit (GBU), providing subject matter expertise and consulting
services to the GBU's largest, strategic and most challenging
customers around the globe.
Responsibilities include:
Advise and enable our customers on optimum approaches to complex
challenges based on Best Practice and Industry trends. Serve as
liaison on all things ERP to Go-To-Market, Engineering, Client
Management, Sales, Consulting & Support organizations
Participate in the identification and documentation of customer's
NetSuite value gaps using our proprietary SuiteReview
methodology
Participate in driving the approach to remediate gaps, and
consensus with the Customer of same and work with customers to
remediate highest priority gaps
Architect solutions for complex business requirements, which may
include configuration and/or integration and/or technical
components
Embrace leadership roles toward improvement of the team. Perform
quality reviews of deliverables developed by other team members
Continue to increase product knowledge and pursue relevant
certifications
Follow essential internal business processes aligned toward
delighting our Customers
Renewals: Customer renewals for continued annual recurring revenue.
Continued customer follow-up and interaction can help avoid last
minute surprises
Lead continuous improvement initiatives across internal customer
facing teams using solid understanding of the ERP business process
domain, Customer requirements & expectations and Oracle +
NetSuite's ERP functionality
Promotes: Work closely with Account Management to promote Product
and Service expansions to increase customer lifetime value (CLV) of
our customers
Preferred Qualifications include:
8+ years of overall relevant domain experience in General Business,
Manufacturing, Retail, Software, Services, or Technology vertical
markets
Strong NetSuite ERP Financials solution implementation and/or
administration experience - competing ERP offerings may be
considered
Experience with defining requirements for complex customizations
and/or integrations
Strong communication skills with sustained C-suite interactions
Ability to evolve and influence Customer business processes based
on leading practices
Passion for driving Customer satisfaction
Project and/or team leadership experience
Finance and/or Accounting professional and/or academic background a
plus
NetSuite ERP Consultant or other relevant product certifications
are a plus
Ability to travel on a modest to moderate basis, as
appropriate.
Career Level - IC5
Responsibilities
Analyzes business needs to help ensure Oracle solution meets the
customer's objectives by combining industry best practices, product
knowledge, and business acumen. As a position of
technical/professional influence, this individual frequently
operates at the leading edge of technology. Recommends and
justifies enhancements to Oracle products to meet very complex
customer needs. Exercises creativity and independent judgment in
developing methods, techniques, and evaluation criteria to deliver
functional and technical expertise on a wide range of business and
technology solutions. Leads experienced consulting teams on
challenging projects; works on significant and unique issues. As a
leader with vision and trusted advisor, effectively influences
difficult decisions at the leadership-level of customer
organizations. Enables business development efforts by providing
subject matter expertise. Resolves very complex customer
escalations. Drives customer process direction and decisions by
providing domain leadership within relevant industries on
end-to-end enterprise solutions. Creates new solution sets based on
assessment of industry needs, market demands and knowledge of
competitive product offerings.
10+ years of experience relevant to this position including 5 years
of consulting experience. Management or team leadership experience
preferred. Undergraduate degree or equivalent experience preferred.
Product or technical expertise relevant to practice focus. Ability
to lead large teams. Strong influencing and negotiation skills.
Ability to travel as needed.
Disclaimer:
Certain US customer or client-facing roles may be required to
comply with applicable requirements, such as immunization and
occupational health mandates.
Range and benefit information provided in this posting are specific
to the stated locations only
Canada: Hiring Range from $116,300 to $254,000 CAD per annum
US: Hiring Range: from $120,100 to $251,600 per annum. May be
eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to
account for variations in knowledge, skills, experience, market
conditions and locations, as well as reflect Oracle's differing
products, industries and lines of business.
Candidates are typically placed into the range based on the
preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes
the following:
Medical, dental, and vision insurance, including expert medical
opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible
employees assigned to a salaried (non-overtime eligible) position.
Accrued Vacation is provided to all other employees eligible for
vacation benefits. For employees working at least 35 hours per
week, the vacation accrual rate is 13 days annually for the first
three years of employment and 18 days annually for subsequent years
of employment. Vacation accrual is prorated for employees working
between 20 and 34 hours per week. Employees working fewer than 20
hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire.
Refreshes each calendar year. Unused balance will carry over each
year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
This job requires proficiency in the English language. Oracle is a
global company with operations in dozens of countries around the
world and our teams, including the team this position is part of,
are comprised of individuals located in various jurisdictions. As
is required of employees in all jobs at Oracle in North America,
candidates for this position are required to understand, and
communicate, in English so that in the course of performing their
work, they can interact with teammates in other locations who are
not fluent in the French language.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's
technology to tackle today's problems. True innovation starts with
diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's
been done before. It's why we're committed to expanding our
inclusive workforce that promotes diverse insights and
perspectives.
We've partnered with industry-leaders in almost every sector-and
continue to thrive after 40+ years of change by operating with
integrity.
Oracle careers open the door to global opportunities where
work-life balance flourishes. We offer a highly competitive suite
of employee benefits designed on the principles of parity and
consistency. We put our people first with flexible medical, life
insurance and retirement options. We also encourage employees to
give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages
of the employment process. If you require accessibility assistance
or accommodation for a disability at any point, let us know by
calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation,
gender identity, disability and protected veterans' status, or any
other characteristic protected by law. Oracle will consider for
employment qualified applicants with arrest and conviction records
pursuant to applicable law.
* Which includes being a United States Affirmative Action
Employer
Keywords: Oracle, Jackson , ERP Functional Lead - NetSuite ACS, Accounting, Auditing , Jackson, Mississippi
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