Financial Specialist (Teller Operations)

Company: Mississippi Federal Credit Union
Location: Jackson
Posted on: May 18, 2023

Job Description:

Job Description:Mississippi Federal Credit Union is looking for qualified and talented individuals to join the Financial Specialist (Teller Operations) team. The ideal candidate for this position is motivated, agile, service focused, thrives in a dynamic team environment, an effective listener and communicator, detail oriented, and able to trouble shoot effectively. The Financial Specialist (Teller Operations) is responsible for assisting new and existing members, on the phone or face-to-face, with transactions and inquiries regarding products and services. The Financial Specialist (Teller Operations) listens effectively to the member, performs transactions accurately, answers questions regarding MSFCU products and services, and cross sells products and services that will help the member reach their financial goals. The Financial Specialist (Teller Operations) works in a team environment and assists their co-workers and Management as needed.ESSENTIAL FUNCTIONS AND BASIC DUTIESFollow MSFCU policies and procedures at all timesFollow objectives to achieve or exceed company and department goalsWork closely with team members to succeed as a groupSolve problems quickly and accuratelyHandle cash and checks within set limits and places holds where neededBalance cash drawer at end of business day and researches and resolves discrepanciesPerform drive-up functions, night drop, and ATM duties as assignedKeep accurate and up-to-date records of all actions taken as required by law, regulation, and company policies and proceduresRepresent MSFCU in a professional manner in all interactions with MSFCU membersMaintain confidentiality of member, employee, and company informationGreet and welcomes members to the credit union in a professional mannerProvide prompt, excellent service, and accurate transactionsPromote, explains, and cross-sells MSFCU products and servicesMaintain an up-to-date knowledge on all credit union products and servicesMaintain an up-to-date knowledge of, and adheres to, the requirements of all related policies, procedures, rules and regulations required for positionModel a high level of service and a professional demeanor and appearanceParticipate in MSFCU sponsored community outreach eventsMay have opening and closing responsibilitiesResponsible for regular and predictable attendance and punctualityEstablish and maintain professional business relations with all MSFCU employeesAssume responsibility for ensuring that professional business relations are established and maintained with MSFCU membersUtilize effective and professional communication to present a positive image in all situationsAttend and participate in meetings and training as requiredKeep management informed of activities, progress attained toward established objectives, and of any significant problemsAssist area personnel as neededStay informed of changes in policies, procedures, and related legal and regulatory requirementsEnsure that work area is clean, secure, and well maintainedAssume responsibility for related duties as required or assignedExperience and Skills:MINIMUM QUALIFICATIONSHigh School diploma, or equivalentAbility to perform basic math calculations (addition, subtraction, multiplication, division, percentages)High level of service and communication skillsProfessional appearance, dress and attitudeAbility to use related computer software, Microsoft Office products, and business equipment, including computers, copy machine, coin and money counting machinesPREFERRED QUALIFICATIONSExperience working for a financial institution, preferably a credit unionBachelor's degree in a business related fieldKNOWLEGE, SKILLS, AND ABILITIESExcellent relationship building, verbal, written, listening, and interpersonal skillsDetail oriented and good organizational skillsAbility to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages), and interpret and analyze financial data.Ability to work independently and as a team memberAbility to present a positive and professional image to all employees and membersProblem-solving skillsFlexible with shift prioritiesStrong organizational and multi-tasking skills in a fast-paced environmentPractice ethical behavior and understand the need for confidentialityPHYSICAL CONSIDERATIONSMississippi Federal Credit Union is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. Employees should be able to perform the following:Effectively and efficiently communicate with diverse membership and staffSit or stand for long periods of timeWork on computers for a long period of time in an office environmentTravel within an assigned marketMississippi is an At-Will Employment State. Your employment is 'at will', meaning you are free to resign at any time, for any reason, with or without notice. Mississippi Federal Credit Union is also free to conclude the employment relationship with you at any time, for any reason, with or without notice. No statement or promise by a credit union representative or board member may be interpreted as a change in the 'at will' policy, nor would it constitute an employment or other contractual agreement.Job Benefits:Company paid health insurance (Employee)Company paid life insurance (Employee)DentalVisionLife insuance optionsShort Term DisabilityLong Term Disability401k with 5% company contibution and up to 4% matchPaid holidaysFrom: Mississippi Federal Credit Union

Keywords: Mississippi Federal Credit Union, Jackson , Financial Specialist (Teller Operations), Accounting, Auditing , Jackson, Mississippi