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Senior Systems Engineer

Company: Rocket Software, Inc.
Location: Jackson
Posted on: September 21, 2022

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Senior Systems Engineer at Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees are able to perform at the highest level. You will be responsible for the design, implementation, maintenance, and monitoring of complex systems in your area of expertise. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation as well as develop and recommend corrective actions. You will collaborate with other senior members and architect members of the team to influence and make suggestions that aid in the designing of technical solutions. At times you will be called on to mentor junior team members.Essential Duties and Responsibilities :

  • Engineer, configure, and assist in the architecting of moderately complex technical solutions for applications/systems implementations and upgrades based on specific business requirements.
  • Responsible for the design, development, implementation, testing and management of enterprise cloud environments.
  • Partner with various IT and business teams to understand business requirements for administration, configuration, and support for maintenance or enhancement of existing systems.
  • Support development labs and other critical infrastructure which support Rocket Software business units.
  • Evaluate business and technology requirements to determine the best fit for our environment.
  • Ensure security best practices and documentation exist for all new infrastructure related systems and applications as they are implemented.
  • Recommend strategies and standards for all platform infrastructures.
  • Ensure that solutions meet all compliance, legal, internal controls, and auditing/accounting standards.
  • Works with both internal and external customers and vendors to resolve technical system problems in a timely manner with a primary focus on moderately complex problems.
  • Participate in the integration / migration activities related to mergers and acquisitions.
  • Work with other IT staff members to automate management tasks, streamline processes and perform standard administration functions as needed.
  • At times perform day-to-day system administration and tasks for assigned systems.
  • Drive continuous improvement within the IT organization.
  • Support junior team members as required.Required Qualifications:
    • 5+ years of experience in systems and architecture design and support of a multi-cloud and multi-datacenter corporate environment.
    • Experience designing, implementing and supporting AWS and Azure IaaS and PaaS services.
    • Experience with migrating and integrating AWS and Azure cloud services with existing cloud services due to mergers and acquisitions.
    • Experience automating cloud functions via scripting or third-party tools.
    • Solid understanding of networking concepts and configuration including the OSI model, TCP/IP and reverse proxy configurations as it relates to cloud connectivity.
    • Expert level knowledge of Active Directory and federation with cloud services.
    • Ability to troubleshoot incidents and conduct system analysis with minimal direction.
    • Ability and motivation to learn new technologies quickly and with minimal support and guidance.
    • Outstanding written and verbal communication skills; desire and ability to document configurations in support of a larger team.
    • Good interpersonal skills with a strong focus on listening and questioning to derive the best solutions.
    • Strong project management skills and attention to details with a customer focus is critical.
    • Expert knowledge of systems management in a complex environment.
    • Ability to present ideas and solutions to challenging issues; then lead and implement those ideas.
    • Effective written and verbal communication skills.Preferred Qualifications:
      • Microsoft Azure or AWS certifications preferred but not required.
      • Knowledge of Microsoft 365, DNS, DHCP and group policy preferred.
      • Expert knowledge of Linux or Windows operating systems preferred.
      • Strong background with VMware preferred.Education:
        • BSc/BA in Computer Science, Engineering, or related experienceTravel Requirements: Information Security: Information security is everyones responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.#LI-RemoteIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Keywords: Rocket Software, Inc., Jackson , Senior Systems Engineer, Accounting, Auditing , Jackson, Mississippi

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